Florida Based Television Production Company Benefited from Outsourcing Model By Clearing Massive Transcription Backlog

The Client

The client is a leading television production company, based out in Tampa, FL. It is known for creating original programming and long-term productions. It also has an up-to-date hi-tech HD facility in Tampa.

The Back Office Pro Solution

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Our professionals who had previously worked clients in the same field came up with the appropriate solution. They had to make sure that we remained dedicated to uphold our quality and punctuality standards. They came up with the following solution:

  • Appointment of team members with audio and video transcription expertise
  • Rigorous and stringent quality checks by reviewing the transcribed files
  • Random reviews by the project manager to ensure that quality was upheld at all times
  • Clearing the backlog in the specified time.

The Project

The client had a massive backlog of audio and video transcription for important production companies. They hired us to clear this backlog within a month. Since they were a regular client, we were asked for just a single trial. We were hired on the project after the client expressed their satisfaction with the results.

The Challenge

We faced the following challenges during the course of our work:

  • Appointing a team that had the required experience in audio and video transcriptions
  • Making sure that transcriptions were up to the client’s expectations
  • Executing the project under a very tight schedule.

The Result

The two major benefits that the client incurred through the project were:

  • For every 2-3 audio hours, transcripts delivery was within 24 to 48 hours. A swift turnaround schedule resulted in considerable time saving by the client.
  • Our cost per video came up to $35 per hour, which was significantly lower than the $75 charged in the US. This resulted in significant cost savings by the client.

Testimonials

Contact us

Back office Pro has an experience of over 12 years in the outsourcing industry. It has now gathered experience in diverse fields, including audio and video transcription. If interested in outsourcing with us, fill up the inquiry form on our website. Our Client Engagement Team will contact you within 24 hours.