US Based IT Firm Explores Outsourcing Option to understand strategic priorities and strategic theories post 9/11

The Client

The client is a leading IT company, based in the US. They needed a comprehensive survey on the effectiveness of changing strategic theories post 9/11 among top management executives. They had decided on outsourcing this function to Back Office Pro.

The Project

The project involved conducting a survey of 165 top management executives, spread globally through the internet. The survey was intended to understand the pertinence of strategic theories and their changing imperatives so as to better understand management practices post 9/11 in global organizations.

The Back Office Pro Solution

To reach out to the top executives worldwide, we used both telephonic conversations and online questionnaires. Since we were primarily dealing with theoretical strategic plans, we needed someone with very good hearing and comprehension skills. Hence, we decided to appoint a team with relevant qualifications. All the members were post graduates in management and literature.

However, the client needed extensive secondary data along with the primary research. To accomplish this wide-ranging secondary research we decided to delve into a number of paid global databases, management reviews, trade, and business journals. This mammoth comprehensive research was then included with the primary research.


The Results

With our extensive research, we were able to produce a comprehensive report that combined both the primary and the secondary sources. The report highlighted the strategy models that are most applicable in the post 9/11 world of today. It also showed how the global corporations have changed their strategic priorities.