Australia Based Largest Custodial Security Product Manufacturer Partners with the Best Shop Drawings Service Provider
Client Profile- Australia Based Metal Work Manufacturer
Headquartered in Victoria, Australia, the client is a veteran in the supply and installation of the custodial metal products for Courts, Police Cells, Prisons, Detention and Correctional Centers, and Hospitals, accompanied with other facilities that need high-security products. They are also a supplier of fabricated structural and architectural steel to the construction market. The client is a turnkey manufacturer of secure construction products specializing in refurbishing and maintaining the custodial facilities along with the installation of doors and windows, frames, and locks for new builds.
Client Requirement: Shop drawings for Doors and Window Panels
A renowned in the construction providing custodial security solutions, the client was looking to partner with a company that can help them with shop drawings for doors and windows panels. They contacted BOP for assistance and signed up with us and received the best services.
Initial Challenges involved in the Project
The client wanted us to work on their server – EPDM. All their files were hosted on this server. We had to access it remotely and start working which was challenging initially. With proper communication between our IT teams and that of their’ s, we established the remote connection with their server and worked smoothly. We worked on the specific details instructed by the client. They sent us a video training material.
Back office Pro Solution for Doors and Window Panel Shop Drawings
After a successful trial, we devised a tailor-made approach with a team size of 2 members to attain the goals:
- They froze the design in Solidworks from the end-user
- We received 3D CAD models or design files, assembly file and part file
- Our team reviewed all the files and checked any data was missing. We did the cleanup for the missing data and informed the client.
- Once they provided the full information, we created the shop drawings for part files and assembly files in Solidworks
- After two rounds of QC – self QC and peer QC, the files were finalized
- Then we shared the final shop drawing part drawings and assembly drawings with the client
We added an exception to the project by building the process workflow and library of each task through video files.
"Our company has been associated with Back Office Pro from the last few months, which is so quick to respond to all our requests and very eager to understand our processes and standards. It was a pleasure working you and let’s hope our relationship will stay forever."
"Back Office Pro has been a tremendous resource for our engineering works that is very precise and attentive to respond all our concerns. Understanding our procedures within a very short period is really appreciable."
Significant Benefits for the Client
They were searching for highly skilled resources and zeroed on us as owing to our expertise in metal works, sheet metals, and weldments. They got a combination of architectural and structural and mechanical which was rare and ended up saving time and cost of resources.