Order Processing Helped Flooring Solution Provider in California to Save 60% Cost and Improved Service Quality

Order Processing Support at BackOffice Pro (BOP)

The major objective behind the order processing requirement was to cut-down their production cost without compromising on the quality while enhancing it.


About the Client – Largest Flooring Solution Provider in California

The client is an Apartment flooring solution provider in California. Established in 2005, it has grown to be the largest flooring solution provider in the state. Its specialty lies in extensive multifamily property managers and owners.





Cloud Computing System

The Client’s Challenges Before Hiring BOP Team

The client was looking for means to cut costs by bringing cost-effective production methods. This had to be implemented without compromising on the quality of their work or increasing the eventual value of their flooring projects. The reason for immediate work reforms was to reduce work costs and bring better quality control. To achieve these dual objectives, the client needed an overhaul to implement an order processing system partnering with an offshore partner.

They were facing considerable challenges in maintaining the entire company’s accounts, identifying and setting up the cost centers and cost units, evaluating the cost of flooring materials, and floor plans. Cataloging, scrutinizing, and understanding various costs also added up to their distress.

Order Processing Solution from BOP

Given the many-faced challenges the client was facing, we devised a customized solution to support their needs. We implemented a cloud computing system to solve the slow connectivity issue and deployed a dedicated team with expertise in processing techniques. Next, in the process, we identified units and spots to determine better and find the source of direct and indirect costs.

Following was the preparation of a detailed cost of various flooring material so that an option that combined both excellence and low prices could be selected. This could then be passed on to the client’s customers on a project to project basis. Finally, a cost analysis report was cataloged regarding the various costs and their effect on the company’s profit margin.

To execute and achieve the above objective, we had to implement an internet connection with high bandwidth, cloud computing system, identify and fix work units with MS-Office compliance.

Catalog Processing Takeaways

  • The client could slash operational costs to more than half – about 60% while increasing productivity.
  • The client was able to streamline various operational functions with our comprehensive cost analysis reports and solutions.
  • The delegation of cost centers and units helped the client to identify areas of wasteful expenditure, consequently, implement cost control measures.
  • The downtime was reduced significantly through our efficient cloud computing system.
  • The client was thus able to achieve its main objective of devising more cost-effective flooring to its customers.
Data Processing Services CTA

Get Custom Solution for your Data Processing Requirements

Contact BOP to understand how we can assist you with the order processing and other data processing requirements to support your business and ease up the operational hurdles.