Increasing Efficiency by 50%: A Precharting Success Story by Backoffice Pro

The Overview

• Client Profile: An experienced U.S. ophthalmologist offering comprehensive healthcare solutions to a diverse patient population.
• Industry Domain: Healthcare Services - Ophthalmology.
• Challenges Faced: The client was grappling with the complexities of precharting involving specialized medical terminology, complex eye anatomy, deciphering illegible handwriting, interpreting abbreviations, and managing multiple data sources. Their main challenge was the lack of skilled in-house resources for preparing ophthalmology pre-charts aligned with U.S. healthcare standards.
• Project Objective: Enhance the quality of patient care and streamline the ophthalmology operations through professional precharting services.

The Solution

To address the client's needs, Backoffice Pro embarked on a meticulous data entry process from the patient's most recent chart notes. We leveraged our deep understanding of the ophthalmology field to simplify the precharting task, ensuring the same diagnosis was not entered more than once and that the most recent stage of diagnosis was used. The highlights of our solution include:

• Efficient Data Management: Utilized specialized Nextech EHR software to prep the encounters for efficient data management.
• Experienced Team Deployment: Deployed experienced team members with a minimum of 5 years in the field.
• Comprehensive Document Handling: Handled various medical documents from ophthalmology reports to handwritten entries.
• Accuracy and Compliance: Ensured accurate, error-free, and industry-compliant data.

The Outcome

The deliberate approach of Backoffice Pro resulted in outcomes that underscored operational efficiency, high work quality, and client satisfaction. This provided a comprehensive view of the patient's current status, thus facilitating seamless medical care.

• Timely Project Delivery: On-time project delivery minimized operational disruptions.
• High-Quality Standards: Strict quality standards ensured accurate and error-free data.
• Tailored Services: Active feedback integration that aligned with the client's needs and resulted in tailored services.
• Transparent Communication: Maintained transparent communication, compliance with regulations, and continuous improvement through client feedback.

Reliable Excellence

Backoffice Pro, your trusted partner for efficient healthcare solutions, has been delivering expertise in healthcare solutions for 15 years. Our approach employs a blend of human expertise, technology, and quality assurance to boost business operations. If you're in search of a reliable, efficient, and synchronized healthcare partner to achieve your goals, Backoffice Pro is your answer.