Backoffice Pro’s Accounting Outsourcing Services Improves Operational Efficiency for a Vancouver-Based Kitchenware Manufacturer

The Brief

• Client Profile: A prominent manufacturer of sophisticated kitchen textiles and linens specializing in elegant European kitchenware, with a strong North American presence and overseas manufacturing facilities since 1964, headquartered in Vancouver.
• Industry Domain: Manufacturing of kitchenware and kitchen textiles.
• Challenges Faced: Facing an increased customer influx, the client struggled with managing accounts, maintaining reports, invoice processing, cash flow management, marine insurance, commission reports, and payroll. Additionally, time management for daily and weekly tasks was challenging, and a software change increased their turnaround time.
• Project Objective: Backoffice Pro’s goal was to deliver comprehensive accounting outsourcing services and ensure timely completion of tasks with optimal use of resources. This included reporting on their A/R, inventory, insurance, and others, receiving payment through various modes, preparing commission reports, and reporting monthly payroll and sales.

The Solution

Backoffice Pro reshaped the client's accounting operations using strategic work allocation, round-the-clock productivity, communication, supervision, and comprehensive reporting. The key components included:

• Efficient Allocation: We strategically allocated files to specific accountants, significantly increasing productivity and operational efficiency.
• 24-Hour Productivity: By implementing a 24-hour work schedule, we maintained continuous productivity, significantly reducing turnaround times for accounting tasks.
• Communication & Supervision: Regular intra-team communication and robust supervision were implemented, drastically reducing errors and ensuring high-quality output.
• Comprehensive Reporting: We provided frequent, comprehensive reports, facilitating informed decision-making and contributing to an appreciable increase in overall profitability.

The Outcome

The implementation of Backoffice Pro's strategic accounting solutions resulted in remarkable improvements in the client's operations and profitability. The client experienced increased productivity, reduced errors, and enhanced decision-making. Key outcomes included:

• Increased Productivity: Strategic work allocation and a 24-hour work schedule led to a significant increase in productivity and reduced turnaround times.
• Error Reduction: Regular intra-team communication and robust supervision greatly reduced errors, ensuring high-quality output.
• Informed Decision-Making: Frequent comprehensive reporting facilitated better decision-making, contributing to a notable increase in overall profitability.