The Brief

Client Profile: Two small companies, including a California law firm, require efficient accounts receivable and claims management services to manage their financial operations.
Industry Domain: Legal
Challenges Faced: The companies faced challenges in generating a high volume of bills each month, with 80% needing to be produced in the first week. They required a system for online bill submission and claims management.
Project Objective: To streamline the billing and claims management processes, ensuring timely generation and submission of invoices while improving overall operational efficiency.

The Solution

Provided comprehensive back-office services to address the client’s needs, which included:

Timely Billing: Ensured bills were generated on the first day of every month.
Customer Communication: Sent bills to customers via mail and fax.
Online Submission: Managed online submission of bills and conducted follow-ups on claims.
Receivables Tracking: Monitored and tracked the companies' receivables for better financial management.

The services led to significant improvements in the client's operations, including:

Cost Reduction: Helped the companies reduce manpower and operational costs considerably.
Improved Turnaround: Significantly enhanced turnaround times for billing and claims processing.