Outsource Voicemail Transcription Services

Back Office Pro (BOP) offers the most comprehensive outsourcing and support services for businesses needing to outsource voicemail transcriptions. Our highly trained staff can quickly transcribe and highlight important messages to keep written records for future reference. As a back-office support team BOP assists organizations in setting up the virtual team for their voicemail transcription requirements at a cost much less than having an in-house team.

If you are looking to outsource quality voicemail transcription services, reach our team using the contact form on our website, and let us get you started on the road to future success.

Voicemail Transcription Skillsets at Back Office Pro

We are a voicemail transcription company in India with a team that has in-depth and diverse experience in transcription services. Using these skills, we can deliver a quality end product to suit your needs. Our skills include:

  • Typing speed of 70 WPM or more, with 98% accuracy and advanced knowledge of academic transcription standards, including Jefferson notation.
  • Extensive experience with timestamping and speaker identification formats.
  • Ability to provide custom transcription solutions involving speech to text (STT) and speech recognition (SR) solutions.
  • Experienced with all transcription types, including verbatim transcriptions, edited transcriptions, intelligent transcriptions, and computer-generated transcription support.
  • Ability to provide well-formatted and grammatically correct verbatim and non-verbatim transcripts

Voicemail Transcription Services Offered by Back Office Pro

By outsourcing voicemail transcription or voice-to-email conversion, professionals no longer need to waste time listening to every voicemail message. Rather you can quickly read a message, which means faster response times for your team and better organization capabilities. At back Office Pro, we use services like this and more to help you improve your day to day business. Our services include the following:

  • Written Records Our voicemail transcription service will create a record for each incoming voicemail, using the most suitable template and format agreed upon. We can provide the transcripts in various formats, including excel sheets, word documents, email, SMS, pdf document, text note, etc.
  • Voicemail Management We often work with our corporate clients to offer voicemail management services in their preferred client management system. We can add important data from the voicemail into scheduling apps, CRM platforms, project management, and sales tools, call-center systems, etc., making it very easy for our clients to have a complete record of interaction and follow-up.
  • Custom Voicemail Sorting We can further help clients sort and categorize their voicemail based on custom criteria. Most often we follow sales, marketing, or client support instances and procedures to forward a voicemail to the appropriate person or department.
  • Database Building We often take the transcription service one step further and use client-specific tagging and indexing, to develop a searchable, coherent database.
  • Gender ID Some names are gender-neutral. We thought it would be helpful to know if it’s he or she — without having to listen to the voice message — so we include Gender ID with the Caller ID to tell you Male or Female.

Benefits of Availing
Our Voicemail Transcription Services

By outsourcing your transcription projects, you can reap numerous benefits including saving time, money and obtaining a higher quality of work. At Back Office Pro we make it our business to assist you in achieving this. Our benefits include:

  • Workflow Management As voicemail is usually outside of our typical workflow, it can be hard to forward or reply to them easily. Transcripts are more easily manageable from a business workflow perspective, as they are more easily accessed and filtered.
  • Efficient Record Keeping Call volumes can be high which can lead to important calls being hidden which can hinder your ability to flush out and work through everyone. By outsourcing this task to transcription companies, we can ensure that every call will be properly filtered and stored for easy access whenever you need it.
  • Efficient Organization We can help you quickly identify the important details of any call or caller by providing them in a transcribed version.
  • In-Depth Assistance By outsourcing your voicemail transcription needs to Back Office Pro; you get the expert assistance of our staff that is trained specifically in transcription and has many years of experience in working on audio transcription projects.
  • RealTime Transcriptions - We can scale our efforts to match your transcription needs in real time. If your call volume increases suddenly due to a new product release, we are capable of handling the transcriptions immediately, something that is hard to do in-house.

Testimonials

Bringing You The Best Voicemail Transcription Services Through Back Office Pro

At Back Office Pro we have years of experience with outsourcing transcription services. Our team is highly trained and able to assist with any of your requirements. We work hand in hand with our clients to provide high-quality services at competitive turnaround times while also working within your budget.

To experience the best voicemail transcription service in the outsourcing sphere, reach out to us using the contact form on our website.