Outsource Insurance Transcription Services

BackOffice Pro’s (BOP) expert insurance transcriptionists are skilled at deciphering every word of recorded statements. On insurance transcription outsourcing to BOP, you can be benefitted from our specialization in varied accents, incoherent and disjointed thoughts, and background noises to be able to build a coherent text and workable end product. We are a leading offshore transcription outsourcing company that provides accurate and reliable insurance transcription services for any need.

With years of transcription-specific experience within the insurance industry, we provide the exact requirements to meet our clients’ niche expectations. Our trained professionals transcribe the recorded insurance statements, word for word at 100% accuracy. We take this task seriously and are fully aware of the fact that insurance documents are “legally binding”. Should you require assistance with transcriptions for insurance claim services and more, reach out to our team using the contact form on our website.

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Insurance Transcription Skillsets at BackOffice Pro

Our years of experience and well-developed skills enable us to provide you with the best packages to suit your needs, these skills include:

  • All of our transcriptionist are equipped with a Bachelor’s degree or equivalent tertiary level education.
  • Our team members have several years worth of on-the-ground legal experience, and are well-acquainted with the linguistic ins-and-outs of the industry.
  • Our transcriptionists have typing speeds of 70 WPM or more, with 98% accuracy, completing most projects within 8-10 hours and advanced knowledge of academic transcription standards, including Jefferson notation.
  • This includes extensive experience in transcribing recorded statements, notes on investigations and probes, summary reports, theft/property damage report and insurance reports for property, casualty, holdings, assets and much more.
  • Our insurance transcriptionists are highly skilled in lightly editing content to remove filler words, false starts, repeated words, non-verbal utterances, and similar unusable text.

Insurance Transcription Services Offered by BackOffice Pro

Due to our in-depth understanding of the importance of quality insurance transcription, we offer the following tailor-made services:

  • Speech to Text Dictation At BackOffice Pro our goal is to provide comprehensive insurance transcription services whether the focus is on home, life, or vehicle insurance. One way we accomplish this is by offering a wide selection of speech to text dictation capture options for maximum convenience. These include our ability to capture recordings by telephone, digital recorder, smartphone app and third-party dictation systems.
  • Insurance Claim Transcriptions and Reports If you’re a claims adjuster, you understand the importance of accuracy. Our team is highly capable in insurance claims transcriptions and work hard to ensure the accuracy of every word in recorded statements provided by claimants, witnesses and other involved parties.
  • Private Investigator Interviews Private investigators are often hired to conduct workers' compensation interviews, criminal defense interviews and insurance claims interviews. They are expertly trained in conducting these interviews and know how to get the information needed from the interviewees. It is important to get an absolutely accurate transcript of these interviews, BackOffice Pro can assist you with this.
  • Custom Format Reports At BackOffice Pro, we can type your reports into any report format you prefer, even into your letterhead template. You can be assured that your report will be of the highest quality, ready to send on to your clients with full confidence you are sending them a professional and accurate report.
  • Document Editing Another service we provide to insurance companies and private investigators is professional editing of their reports. We have some clients who send us a "rough note" document and we edit these notes into a polished, professional report. This is a great service for those who need some help in the area of grammar and punctuation.
  • Custom Services Every transcription client has access to personalized support through our dedicated support teams. What sets us apart is how we take time to learn the unique transcription needs of your company. We encourage you to contact us to learn more about how our service can help improve your operations.

Benefits of Insurance Transcription Outsourcing

At Back Office pro we provide you with the needed standards, and this is how:

  • Specialized Knowledge Insurance transcription involves lot of details and requires specialized knowledge and training. At BackOffice Pro we ensure our staff is trained in insurance documentation processes and related terms for a higher quality of output and accuracy of reports.
  • Reduced Costs Full-time or permanent staff comes with its own ancillary costs in form of wages, benefits and other overheads. Outsourcing offers more budget friendly options.
  • Workload Relief When you outsource you do not need to worry about workload fluctuations as the work will be delivered to you within 24 hours by your transcription partner. Outsourcing transcription to a partner thus allows you the flexibility of paying for what you need.
  • We Safeguard Your Firm From E&O Liabilities When it comes to insurance transcription, errors and omissions can lead to dire consequences. Our accurate transcripts help our clients to cross verify the requirements before prescribing an insurance policy.
  • Compliance Checks Most of your discussions are over the phone. It helps to have concise documentation to avoid being penalized for legislative non-compliance.
  • Urgent Services Unlike other transcription services, we even provide weekend, same day and overnight service for your most urgent transcription service needs.


High Quality Insurance Transcription Services Obtained Through Outsourcing

Because of the nature of insurance transcription projects, we make it our business to offer a state-of-the-art approach. We consistently deliver high quality outputs time and time again. Our straightforward and transparent approach builds strong and lasting business relationships with our clients, and we make an effort to save you time and money.

Our team is always available to offer support, guidance, and insights into any insurance matters. Should you need any assistance, reach out to us using the contact form on our website and together we’ll make your insurance transcriptions what they should be.